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Express Oil Change and Service Center is the leading automotive service center
in the U.S., offering an oil change process that has been honed to give our
customers the quickest oil change coupled with high quality service and premium
vehicle maintenanc checks. Every one of our locations houses an Express Service
Center - a full service automotive mechanical department - staffed by trained
and experience mechanics who are certified in total car care using state of
the art equipment and premium parts. Believing in the truest and simplest form
of customer service, Express Oil Change and Service Centers strive to have every
customer leave with a smile on their face, knowing more about their car, feeling
good and secure tha they've given their prized car the preventative maintenance
Why Express Oil Change and Service Center Franchise
- High growth industry. It's vital to select an industry that's economically
sound and offers room and opportunities for growth when deciding on which
franchise to invest in. Since the 1970's, the quick oil change has become
firmly established, not just as a viable business but as an industry with
enormous growth potential. With and incresing premium place on time in today's
lifestyles, the convenience of Express Oil Change's quick oil change is expected
to continue to draw customers away from the long waits at automotive dealeships
and mechanic shops.
- Rising cost of vehicles. Vehicles are costing more as time goes by
so people are keeping their car longer and driving them farther. Automobile
owners are now motivated to become more conscious about proper maintenance
of their vehicles to protect their investment. This is more evident during
economic downturns and makes the quick lube industy resilient even during
periods of recession.
- Increase in vehicle numbers. With a growing driving-age population
and increase in cars-per-family, the number of cars on the road will increase
- Large untapped market. Approximately 33 percent of the population
still handle their own oil change.This large untapped customer base will eventually
be open as demographic shifts and lifestyle changes steadily drive these DIY
customers into the do-it-for-me market. Environmental concerns are also beginning
to play a significant part in their decision to let Express Oil Change handle
this critical task - disposal of waste oil is becoming increasingly difficult
due to its environmental impact and EPA regulations. As a result, the do-it-yourself
consumers are giving up the few dollars saved in favor of the time gained
by seeking the services of our industryand they are assured that their
waste oil is disposed of safely without threatening the environment.
Vision - The Reason We're Successful
We are the pre-eminent automotive maintenance provider leading our industry
through excellence, innovation, and growth because :
- Our customers trust us.
They experience quality workmanship and fast, convenient, reliable service.
- Our franchisees are proud to be a part of Express Oil Change & Service
They experience growth of their business through excellent operating systems
- Our employees are valued individuals and team members.
They are provided opportunities for personal growth and financial rewards.
They are well trained and their compensation is a reflection of their contribution.
- Our Vendors are treated with respect.
- To our community, we are environmentally conscious and responsible corporate
- We are successful, proud of our company, and enjoy our work.
Oil Change's Five Point Formula for Success
- Superior Personnel
With our staffing and compensation system, Express Oil Change & Service
Center has been able to hire, train and retain top-notch employees who share
our mission of service. Our customers learn through experience that at Express
Oil Change & Service Center, services will be performed by friendly, competent
technicians they can trust.
- Expanded Services
Express Oil Change & Service Center offers a broader range of services
than ordinary fast oil change centers. Our centers are divided into two departments
that provided specialized services and create additional profit centers:
- The Express Oil Change Department features our premium 10-minute oil
change, including 20 point travel check, all while the customer waits
in his/her car. Other services in the oil change department include our
20 minute transmission service and the installation of wiper blades, light
bulbs and fluid.
- The Express Service Center Department features mechanical services such
as brake repair, tire rotation and balance, air conditioning service,
belt and hose replacement and other minor repairs.
The combination of these two departments provides customers with one-stop
shopping for preventative and routine automotive maintenance needs.
- Outstanding Site Selection and Facilities
Express Oil Change & Service Center facilities are larger, brighter
and more attractive than those of our competitors. Design flexibility allows
us to maximize individual site and lot configurations. Express Oil Change
only builds in A location sites which are chosen for their high-traffic,
destination-oriented retail developments surrounding densely populated communities.
- Quality Products
Only top-of-the-line, nationally recognized products are installed in
automobiles at Express Oil Change & Service Centers. We have cultivated
relationships with vendors of the finest quality products on the market today.
In the spirit of partnership and due to our chain's purchasing power, these
vendors not only provide additional support to our franchisees through reduced
pricing, but they also financially participate in marketing programs. Together
we earn our customers' trust in the products we offer.
- Strength of Support
Our highly experienced Franchise Training and Support Officers combine
decades of success in every facet of the business. Express Oil Change &
Service Center franchisees also benefit from ExpressTrack©, a proprietary
management system, which allows owners to easily track key indicators in their
business, allowing them real time access to the elements in their operations
that really move the needle. This model has proven itself and is exemplified
by a 99% survival rate of all stores built from the ground up over the last
10 years, a rare accomplishment in the franchise industry.
Oil Change & Service Center stands on a firm foundation in a growing industry
with a proven formula for success. To share in our success, we seek associations
with individuals who possess the drive to succeed by delivering outstanding
quality and service, proven business acumen and the willingness and ability
to invest. To these individuals, we make the commitment that our relationships
with them will be built on the same core values that underlie our relationships
with our customers, employees and vendors: Integrity, Pride of Workmanship,
Quality, Teamwork, Enthusiasm, Friendliness, Continuous Improvement.
Express Oil Change LLC
1880 Southpark Drive
Hoover, Alabama 35244